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What are your payment methods?
We accept all major credit cards. Payments are secured by Paymongo and all personal information is encrypted - we do not store any of your financial data.
Bank Transfer and GCash Payments are also accepted through Paymongo.
Why was my payment declined?
Oh no! Here are a few things to check if your payment did not go through. Check that your card’s billing details (such as the security code and billing address) match, check that your card is not expired.
Where do you ship from?
We're based in Metro Manila, Philippines.
Do you ship to other countries?
Yes, we ship world wide via registered mail. Please refer to Worldwide Shipping.
What are the shipping options?
DOMESTIC: We ship via J&T Express. Tracking numbers will be sent to your registered mobile number and/or e-mail address.
INTERNATIONAL: We ship via Registered Airmail. Tracking numbers will be sent via e-mail.
*Local charges like tax and duties (if applicable) must be covered by the customer.